Returns and refunds
If for any reason you are not satisfied with your purchase, you can request a return within the established timeframe.
Return deadline
You can request a return within 14 days of receiving the product.
Return conditions
To be accepted, the product must:
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to be unused
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be in the same condition as received
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be returned in the original packaging
How to request a return
To initiate a return request, contact us at:
Indicating:
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order number
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product to be returned
We will provide you with all the instructions to proceed.
Return costs
Return shipping costs are generally paid by the customer, except in cases of damaged product or shipping error.
Reimbursement
Once we receive and verify the returned product, we will process the refund using the same payment method used for the purchase.
Credit times may vary depending on the payment method and bank.
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Recensioni dei clienti
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